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Web Analytics Service

Published on · Last Updated 1 year 3 months ago


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We have expert web metrics analysts ready to help you understand a variety of statistics related to your web presence on CHOP's Research Institute website. From page hits to unique page visits to external link tracking, partner with our team to make the most out of your web presence.

Commonly requested web metrics include:

  • Page Visits / Unique Page Visits
  • Referral Sources
  • Average Time on Page
  • Bounce Rate
  • Link Clicks from external links, contact form, submission forms, etc.*
  • Targeted Promotional Campaigns*

Our team can provide reoccurring metrics reports automatically sent to your inbox on a weekly, monthly, or quarterly basis.

To make the most of our services, we highly recommend providing as much information as possible within the initial request. Requests for previously published content can be submitted, however in some cases, not all metrics may be available.

*Some statistics, including statistics that involve more complex user interactions, such as link clicks, button clicks, etc, will require additional, custom configuration. Details and availability will be discussed as part of the consultation process.

How to Request

To request metrics for an event or announcement, please do so using the submission forms:

To request metrics for a web presence on this site, please use the blue “Request Metrics” button and provide the following information:

  • URLs for any pages contained with the Research Institute's website you want to track*
  • Metrics to be tracked
    • If requesting metrics on external link clicks/ contact forms / submission forms, specify URLs or forms
  • Frequency of metrics reports: Would you like to receive this report once or intervals of weekly / monthly / quarterly
  • Desired date to receive metrics
  • Additional information and any questions you may have

*Metrics related to select other websites managed by the RIS Web Services team may be available

Upon receipt of your request, you will receive a confirmation of your request and consultation meeting will be scheduled.