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Request New Virtual Machine

Published on · Last Updated 1 month 2 weeks ago


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This request allows users to get a new virtual machine. The new virtual machine is created on enterprise class all flash storage. The underlying architecture also provides high availability and disaster recovery functionally to support running application(s) hosted on the virtual machines. This service also provides users with 2 levels of service protection to choose from based on their application needs: Gold and Bronze.

Gold – Local and Remote Access High Availability

  • Recovery Point Objective (RPO) is at the point of failure
  • Recovery Time Objective (RTO) is under 10 minutes.
  • Automated failover to remote site.
  • No manual intervention required
  • Image based nightly backup
  • Advanced Monitoring for Server up/down, CPU, Memory, and Disk Utilization

Bronze – Local High Availability

  • Local High Availability provided through system, out-of-box based replication, or clustering.
  • Recovery Point Objective approximately 24 hours (Backup System Recovery)
  • Recovery Time Objective (RTO) 3-7 days
  • No remote site fail-over available
  • Image based nightly backup
  • Basic monitoring for CPU, Memory, and Disk Utilization

Need Additional Help?

For questions or technical assistance, please log in and submit your request through the Business Operations Research Infrastructure Services catalog within the Employee Service Center (log in required).

Directly Related Services

Please use this request to onboard a research costcenter activity.

Request Access to Virtual Machine Provisioning Account.

Please use this service to request access to a Research Virtual Machine.