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Request Digital Signage Hardware Support

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RIS supports the hardware of the following displays in:

  •     Colket Translational Research Building
  •     Abramson Research Center
  •     Roberts (all floors except 1, 2, 6, and 7)

Contact the CHOP IS Support Center at ext. 4-HELP (4-4357) or (215) 590-4357

Or

  1. Go to Service Desk Portal
  2. Login
  3. Select "Order Something" from top left 3 bar menu
  4. Select "IT Services"
  5. Select "Ad Hoc"
  6. Which IS Area/Service do you need assistance from? Add 'Research IS"
  7. What is the specific type of service you need assistance with? Add "RIS End User Technology Services"
  8. Assignment Group "Research ARC" or "Research CTRB" or "Research RCPR" depending on your location
  9. Short Description "Request to take computer system
  10. Description "Support for Digital Signage Hardware - Provide full details of digital signage that needs hardware support"
  11. Add screenshots using the "Add Attachments" if useful in resolving your request
  12. Select the "Order Now" button
  13. Copy reference number for your records.

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