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Request Computer Software Installation
Published on
· Last Updated 1 hour 43 minutes ago
Note:
If you are requesting software that requires a purchase, please use the Request Computer Software Purchasing service.
Administrator access is required for all software installations on CHOP Information Services imaged hardware. To request software be installed on your CHOP imaged hardware please submit a request to the Employee Service Center, using the steps below:
Software Installation Workflow
Step 01
Software Installation Request: For free or self-purchased software installation via ESP Other Application Form(Log in Required).
Step 02
Software Installation Manager Approval: Your manager will receive an approval notification. Approval is necessary to move to the next step.
Step 03
Software Security Review: If the software is new to CHOP, you must first submit a ServiceNow Request.
Step 04
Software Installation Fulfillment: RIS Technician will contact you to setup a time to install the software for you.
Check Request Status
To check the status of your request, go to the CHOP Employee Service Center (Log in required), under "My Requests", open specific request record and in right column under "Stage" within the request record will be the request status.
RISUGS 2024-25 Recording: Computer Software Support
Log in to view the recorded webinar to learn how to request already approved software, purchase, request new software installations on CHOP imaged PCs and laptops from the RIS End User Technology Services Manager
