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In This Section
Request Computer Accessories Purchasing
Use the "Submit A Request" button to the left to use our Research Device & Application Request System to ensure correct routing of your request.
We provide remote or on-site technical support of computer accessories deployed throughout the Research Institute, which also includes the coordinating of repairs of faulty and defective hardware. A variety of computer related accessories are available to complement your PC or Mac.
Note: Before you request this service, please know your research cost center and activity number before submitting your order.
Check Request Status
To check the status of your request, go to the CHOP Employee Service Portal https://chop.service-now.com/esp (log in required):
- Click the "My Requests" tab, located at the top of the page
- Select the specific request record you wish to view
- If you do not see the request you're looking for, click "View All Requests"
- Once you’re viewing the specific request, locate the "Ticket Details" column on the right side of your screen
- Under "Stage" field, you will find the request status (ie. Procurement, Awaiting Delivery, Fulfillment)
Need Help?
If you have any questions or need to report an issue, please contact the CHOP IS Support Center at ext. 4-HELP (4-4357), 215-590-4357, or log in to visit the CHOP IS Support Center Portal.
RIS HITS Recording: Software and Device Purchasing
Log in and view a recording of a webinar detailing the development and use of this software and device purchasing tool for Research Institute employees.